Orian HMS runs your front desk, housekeeping, F&B, finance, channel manager and guest experience on a single data model — with an AI that answers the phone, sets your rates, and keeps operations moving while you sleep. Not a chatbot bolted on. Intelligence built into the core.
public/media/hms/dashboard.pngMost hotels run a PMS, a channel manager, a POS and three spreadsheets — none of which talk to each other. Orian is one system on one database, so a change in any corner ripples everywhere it should.
Change a price or close out a date once, and Orian pushes it to Booking.com, Expedia, Agoda and your own booking engine in the same breath — no double entry, no overbooking.
public/media/hms/rate-sync.pngRestaurant, minibar and room-service charges post straight to the guest folio, tax and service charge calculated, ready to settle at checkout in one tap.
public/media/hms/folio.pngHousekeeping marks a room inspected, and the arriving guest's check-in unlocks automatically — the whole floor moves without a single phone call.
public/media/hms/housekeeping.pngCalls, WhatsApp threads, past bookings, preferences and spend live on a single guest record — so the AI, the front desk and marketing all speak with the same memory.
public/media/hms/guest-profile.pngBecause the modules share one brain, each one quietly makes the others better. A handful of what falls out for free:
Portal taps raise a real, auto-assigned task on the floor.
AI offers late checkout and upgrades at the right moment.
Autopilot frees the room and messages the guest overnight.
Orian Yield moves rates with plain-English reasons you approve.
Your own engine, MCP and voice all book at 0% OTA fees.
Recipes deduct ingredients from inventory as F&B rings up.
Aria takes calls, quotes rates and books, 24/7.
A full audit trail of who did what, when, across the property.
Every other PMS gives your staff more screens to watch. Orian gives you a system that watches itself — answering calls, pricing rooms, and running operations on its own. Tap through the six below to see each one in action.
Ten fully-integrated modules — reservations to restaurant, housekeeping to banquets, one hotel to a whole group. No add-ons, no separate logins. Tap any module to see what it does.
Drag-and-drop calendar, group and corporate bookings, OTA channel sync, and a commission-free direct booking engine for your own website.
Fast check-in and check-out, digital pre-arrival registration, folios, and printable registration cards and invoices.
Live room-status board, auto-assigned tasks, a maintenance ticket flow, and a lost & found register — all mobile-first for staff on the floor.
Full point-of-sale for restaurants, bars and room service. Bills post straight to the room folio, and stock deducts by recipe on every sale.
Stores control with categories, suppliers, purchase orders, stock counts and transfers — wired directly into POS so sales draw down ingredients automatically.
Venue calendar with double-booking protection and banquet event orders — capture setup and menu notes against every function.
Automated end-of-day audit, payments, payroll and expenses, with a full audit trail of every action taken in the system.
A branded guest portal, QR pre-check-in, post-stay feedback, and automated WhatsApp and email messaging across the whole journey.
A phone-first app for every role — shift clock, tasks, room updates, waiter order-taking, a kitchen view, payslips and leave — with a manager noticeboard.
Run one hotel or a whole group from a single login, with a portfolio dashboard, per-property switching, and granular role-based permissions.
“The AI answers our phone at 2am and books the room. We stopped losing after-hours enquiries the week we switched.”
“One login for reservations, the restaurant and housekeeping. My team stopped re-typing everything into three systems.”
“Rates change once and land on every channel. Overbookings basically disappeared, and our direct bookings climbed.”
Illustrative figures from pilot properties. Your mileage will vary with market and mix.
Most systems can store a booking. The question is what the software does on its own — and that is where Orian is in a different category.
“Add-on” means a separate product and bill. “Rare” means a few vendors offer a limited version.
Orian is opinionated about running your hotel — and open about everything else. Connect the OTAs, the payment gateway and the tools you already love, or build your own on top.
Extend Orian, pull your data, and wire in the tools you already run — nothing is boxed in.
Real-time events push out, and a Model Context Protocol server lets AI agents book you directly.
One clean data model means richer context for the assistant, the revenue engine and your own models.
Need a custom integration? We build them.
We host it, monitor it, back it up and secure it — so the only thing your staff ever open is the front desk.
We host, monitor, patch and back up the system so your team never touches infrastructure.
Redundant, monitored infrastructure keeps the front desk running around the clock.
Card processing runs through certified gateways — we never store raw card numbers.
Continuous backups and point-in-time recovery mean your data is never a single mistake away.
Granular permissions per user, per module, per property — with super-admin safeguards.
Every meaningful action is logged with who, what and when.
Your data stays yours. Export reports, folios and guest records any time.
TLS across every connection between staff, guests and the cloud.
We handle data migration, training and integrations. You handle running the property.
We import your rooms, rate plans and data, and configure tax, payments and channels to match your property exactly.
Hands-on training for your front desk, housekeeping, F&B and finance teams — live sessions plus a recorded library.
Go live with confidence. We are on-call around the clock for the first 30 days, then ongoing through priority support.
Yes. Orian connects to a real phone number, and an AI receptionist named Aria answers inbound calls, checks live availability, quotes rates, and creates bookings in natural conversation. Every call is transcribed and saved against the guest record.
Most single properties are live in about 7 days. Multi-property groups take 2 to 3 weeks. We handle data migration, staff training and integrations end to end.
Yes. We import your rooms, rate plans, reservations and guest data so you start with your real inventory, not a blank slate.
Yes. Run a whole group from one login, with a portfolio dashboard, one-click switching between properties, and separate currency and tax per property.
Yes. POS, kitchen display, inventory with recipes, and a full events and banquets module are built in — F&B bills post straight to the room folio.
We do. Orian runs on Oriantec's managed cloud with monitoring, automatic backups and updates. You get one team to call and one bill.
Monthly billing, cancel any time. No long lock-in — we earn your business every month.
Book a demo and we'll show you Orian set up with your own rooms and rates — including a live call to the AI receptionist. Then we handle setup, training and hosting end to end.